BOSL UK Branch

Your trusted wealth partner in the UK

Leverage our global expertise and deep understanding of Asia and emerging markets to stay ahead in today’s global markets with confidence.

Connecting you to Asia and the world

As the UK Branch of Bank of Singapore – Asia’s leading global private bank – we are uniquely positioned to connect you with opportunities and business partners across Asia and beyond.

Our parent, OCBC Group is one of Southeast Asia’s largest and most highly rated financial institutions, with a strong A1 Moody’s credit rating that reflects its financial strength and stability.

Through our close partnership with OCBC, we provide access to a comprehensive range of investment and commercial banking solutions, including financing, insurance, and brokerage services.

Bank of Singapore has earned recognitions for excellence in building enduring and sustainable client relationships. By partnering with a wealth manager grounded in integrity and responsibility, you can be confident that your wealth is managed with utmost care and expertise.

Services tailored to your needs

We are here to support you in achieving your long-term goals, while providing the flexibility you need. Our UK offerings are exclusively designed for professional clients, ensuring that you receive access to best-in-class products that are suitable and tailored to your individual needs.

Please note that investing involves risks, including the potential loss of capital. The value of investments can fluctuate, and you may not get back the full amount originally invested. Our UK branch does not provide tax or legal advice; we recommend consulting your independent advisors before making any investment decisions.

Get in touch

Discover how we can support your wealth management journey.

Contact us to learn more about our services and to find out if you qualify as a professional client.

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By submitting the information in this form, you acknowledge that you have read, understood and agree:

to be bound by the Data Protection Policy (the Policy) and the Cross Border Disclaimer and Disclosures of Bank of Singapore (the Bank), and where applicable, the Bank’s Hong Kong Personal Information Collection Statement (the Statement), as updated from time to time
that the information you provide may be used according to the Policy and where applicable, the Statement
to consent to us and our subsidiaries (collectively 'BOS Group') collecting, using, disclosing, processing and/or sharing between themselves your particulars set out in this form. This will be done from time to time to contact you about products and services offered by any member of the BOS Group via telephone, electronic messaging (e.g. SMS, WhatsApp) or other messaging applications, and where legally permissible, via fax, mail and electronic transmission (e.g. email) and other means of communication

Disclosures and disclaimers

Best Execution

Best Execution Policy

Conflict of Interest

Bank of Singapore Limited, UK Branch (‘BOSL UK’) is part of the OCBC Group (being for this purpose Oversea-Chinese Banking Corporation Limited (“OCBC Bank”) and its subsidiaries, related and affiliated companies). During its business, multiple situations might arise in which a client’s interests could conflict (or could be perceived to conflict) with those of the OCBC Group, their respective directors, and/or employees (collectively “Related Persons”). There may also be conflicts of interest between OCBC Bank, BOSL UK, OCBC Investment Research Private Limited, OCBC Securities Private Limited or other members of the OCBC Group and any of the persons or entities.

In addressing these conflicts, BOSL UK have developed best practices and our declared objectives concerning conflicts of interest are as follows:

Identify situations where (potential, perceived or real) conflicts of interests may arise, entailing a material risk of damage to the client’s interests
Inform clients about the conflicts of interests
Establish appropriate procedures, mechanisms and systems that allow, to the greatest extent possible, to prevent the occurrence of real conflicts of interests and to have appropriate measures and procedures for managing conflicts of interest that cannot be avoided
Maintain records of such conflicts of interests (including potential or perceived conflicts of interests)

BOSL UK adheres to a Group policy (as revised and updated from time to time) that provides how entities within the OCBC Group manage or eliminate any actual or potential conflicts of interest which may impact the client, BOSL UK, OCBC Bank or related persons.

COMPLAINTS

At Bank of Sinagpore, UK Branch, we are committed to providing you with the highest quality of service that you, our valued customer, deserve. Your feedback is important to us, and we are committed to addressing any concerns you may have promptly and effectively.

If you feel that our service does not meet your expectations at any point, you can complain however you feel comfortable: by letter, by e-mail or by speaking to any contact at the branch.

Customers can contact us via these channels:

Email: complaintshandling.uk@bankofsingapore.com

Mail: The Gilbert, 2nd Floor, 40 Finsbury Square, London EC2A 1PX

Customers can also reach out to their Relationship Manager or the Branch Manager.

Upon receiving your complaint, we will look into what has happened and try our best to resolve your complaint as soon as we can. If we have been able to sort things out straight away, we will write to confirm and let you know about the summary resolution.

However, depending on the nature of your concern(s), sometimes this can take longer. Where we need to look into your complaint in more detail, we will send you an acknowledgement. This will provide further information and what you can expect in terms of next steps.

If you are not satisfied with the resolution of your complaint, you can escalate the matter to the Financial Ombudsman Service (FOS) at https://www.financial-ombudsman.org.uk/.

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