We believe in transparency and being forthright with all clients and investors. We strive to disclose all information that could help you evaluate our strengths and understand the corporate governance of our Bank.
We have a transparent governance structure that ensures the interests of all our stakeholders are protected.
In line with the culture of our parent, OCBC Bank, we are focused on building enduring relationships with clients by making fair dealing the basis of our business. In our dealings with you:
You will be offered only products and services that you need or are suitable for you.
You will deal only with competent staff who can give quality investment views and recommendations.
You will be able to make informed decisions because we will provide clear, relevant and timely information.
Your complaints, if any, will be handled independently, effectively and promptly.
Fair dealing is embedded in the Purpose and Values that are the bedrock of both banks, especially in our Value of Integrity. These Values – the others are Customers, People, Teamwork, Prudent Risk Taking and Effectiveness – are continuously and consistently instilled as principles both to guide decisions and behaviour, and to inspire our people.
Risk-Based Capital Adequacy
Bank of Singapore's Common Equity Tier 1 Capital Adequacy Ratio (CAR), Tier 1 CAR and Total CAR, as of 30 September 2017, were above the minimum 6.5%, 8% and 10% required by the Monetary Authority of Singapore, respectively.