General Legal Disclaimer
Financial information and reports available on this website
The financial information and reports available on the website are for restricted circulation and are addressed solely to the clients of the Bank. The information contained therein is for information purposes only and should not be construed as any specific investment advice or offer or solicitation for the purchase or sale of any particular investment product.
Whilst the utmost care and effort has been taken in the preparation and supply of financial information and reports, the Bank is not responsible for the accuracy or completeness of the information contained therein and it shall be subject to change without notice.
Reports have not been prepared with any specific risk profile or investment objective in mind, and you are advised to consider any investment decision carefully and to consult your relationship manager prior to making any decision.
The Bank forms part of the OCBC Group (being for this purpose OCBC Bank and / or its subsidiaries, related and affiliated companies). Companies in the OCBC Group may perform or seek to perform broking and other investment or securities-related services for the corporations whose securities are mentioned in this website as well as other parties generally.
No information or report on this website should be construed or regarded as an offer or a solicitation to buy, sell or otherwise deal with any investment product and is not intended for distribution to, or use by, any person in any jurisdiction, including the United States, where such investment product is not authorised or registered for distribution in, or which the dissemination of information on the investment product is prohibited or restricted by law.
Neither the Bank nor any of its officers accept any liability for any loss whatsoever arising out of or in connection with the use of financial information or reports available on this website.
Access to the Website
In so far as the website "www.bankofsingapore.com" can be accessed from anywhere in the world, it is your responsibility to comply with the laws and regulations of the country in which you are resident and/or using the Service and you will bear any direct or indirect consequences resulting from non-compliance with such legal and regulatory requirements. The Bank cannot under any circumstances be held liable for such violation. Notwithstanding the foregoing, the Bank nevertheless reserves the right to impose geographical limits on access to its website and/or Service.
The Bank shall not be held liable in the event of problems attributable to the defective operation or poor configuration or general use of the computer equipment or where the computer equipment used by you is not sufficiently powerful. The same shall be true for any loss or damage that connection to the Service and/or the use of any software thereon may cause to your computer equipment (whether hardware or software) or to stored data. All information sent by the Bank to you through this website and Service shall be sent under your responsibility and at your risk and peril in accordance with knowledge of the risks involved in the Internet network. In no circumstances shall the Bank be held liable for poor reception or non-receipt of any information sent.
Market data and information
Your attention is drawn to the fact that, for technical reasons and system limitations of the Bank’s information providers, market indexes, stock-exchange prices and rates are transmitted with a time delay. On no account may the Bank be held liable for errors or delays applied to quotations and indexes, or for the direct or indirect consequences thereof.
Use of information - intellectual property rights
The website "www.bankofsingapore.com" constitutes a protected work in respect of intellectual property. In a general sense, the property rights of the Bank and its suppliers must be respected. You shall not acquire any property right in respect of software, programs, information, applications or instructions made available to you by the Bank. The Bank only grants you a right of use. You undertake to respect the rules of use issued by the Bank and shall refrain from making any copies, modifications or adaptations and shall not make them available to third parties.
All these elements and information must not be resold or redistributed by any means whatsoever.
Queries or problems relating to use of the service
If you have any queries or problems relating to or arising out of the use of the Service, you may contact your Relationship Manager. Your Relationship Manager will advise you on the steps to be taken by you and/or actions that we will take. Alternatively, you may send an email to firstname.lastname@example.org and we will try to respond to you within 48 hours. If such 48 hours fall on a weekend or public holidays, we will try to respond to you on the earliest business day following that.
Claim or dispute
We are committed to providing you with quality service. We will promptly investigate any claim or dispute which you may have in respect of or arising out of the Service and will attempt to revert to you within thirty (30) days from the date of receipt of notification of your claim or dispute with a view to reaching an amicable resolution of the matter.
Unavailability of the service
In the event that the Service is unavailable, your Relationship Manager will assist to provide you with any information which you may require regarding your account(s) or transactions.
Disclaimer of liability
Neither we nor any of our agents, third party vendors, employees or servants shall be responsible or liable to you, your agents, employees or servants for any direct or consequential loss :-
- arising out of or in connection with use of the Service, including the use of financial calculations, projections and calculators, and reliance on any online statement or information relating to your account(s);
- as a result of loss or damage to the personal computer (including peripherals, software installed or data stored thereon) used to access the Service;
- as a result of your inability to access the Service;
- as a result of you acting or omitting to act on any financial information or report, market quotation and rates provided through the Service; and
- arising out of the improper or unauthorised use of the Service.